We never fly any other atrline if Emirate flights are available. In all aspects we rank it the best.
Old 777 on this route uncomfortable and in need of updating.
Frankfurt airport was awful! Brand new airport with modern technology but a process that does not keep up at all. Attitude of staff at the airport also disgraceful but that is normal in Germany. One security gate in the middle of Monday and machine clearly not working well. Immigration has 2 staff with serious attitude.
I love to travel again and again in Emirates. Keep up the good work.
Great flight - Clubhouse met our needs, and the staff provided good service. Boarding felt a little chaotic, but given the size of the aircraft, it's always going to be challenging. Whilst the crew were friendly, the number of passengers meant that we received our breakfast items, but had finished breakfast before we were served a drink. Lunch was much better organised, and throughout the flight, the crew were attentive. Found the seats and ICE to be excellent. Disembarkation was fine, and everything possible to expedite the process was being done.
The food options were excellent for Economy. It was difficult to find the lounge after clearing security and boarding was clunky
Hospitality is good. Should improve on buggage handling because l lost a suitcase. Layover in Dubai was too long , 6 hours
Very pleasant.The crews are very nice.Food were excellent.
The first class experience was great but Frankfurt airport is very confusing. Badly signed all round. Boarding was not pleasant and check in staff was arrogant.
Food was not eadable. Testless and not apealing. order for indian vegitarian, recived spice less. combination of main course and side iteams are far away from traditonal food, serve less iteams. , but eadoble. Thanks
Worse fight I ever take since I start flying , still have even made home , and crew abandon us half way home . No water no food and no even anyone to answer our questions
Seating is terrible, having seats so crammed is unacceptable for a 15-hour journey. I cannot stress enough how uncomfortable it is to sit in such an aircraft. Leg space is roomier in a domestic aircraft. I have not experienced this kind of crammy seating in domestic flights either in the US or other international airlines overseas.
No towels or tissue and chocolate and mint provided before arrival
Boarding procedures are very tiring. We have to clear security twice for our connecting flights from Doha. Also every time we board flights we have to show boarding passes 5-6 times.
INDIGO connection is extremely bad.. will never book QATAR flight with Indigo connection.. I spend more money on Qatar flight to get better service but Indigo connection is worst than local flights
This was a really enjoyable flight. Even though I was in economy, I had a great deal of leg space, I had a nice meal, and the flight staff was helpful and friendly. A really great flight.
My Tv don’t work the whole from Doha to New Delhi. Overnight didn’t work from Bos to Doha and had to eat food without light
I liked the food and services provided. I think the seating should be updated cause it’s to congested for economic class.
Crew members service are at its best Seating area is very compact, could be better
The crew was not very warming, need to be more helpful .
Food was surprisingly good for airplane, crew was great, though announcements were sometimes hard to hear. Plane was nice (had great headroom, large screens and big dimmable windows). But seats were uncomfortable in economy (seat width was fine, but not enough shoulder room). I wish I could use my person Bluetooth headphones with screen( I think I could mirror it on my device, but didn’t want to keep tray table down to hold it up).
Changed to older plane with old set-up in Business class.
PLEASE GIVRE US PERMISSION TO BOOK SEAT NUMBER EVEN WITH FEES
Seats too much and for the price we paid eve thought economy we still had to pay $169 to check a ba that’s ridiculous and also my daughter needed water so she can take her medicine we push the boton for the attendant to get us water they never came we push it 3 times no one came and ask what we needed . Am not happy with the service at all I will not fly with TK anymore
Boarded via bus instead of the air bridge Had to wait 10mins in the bus at the tarmac before we were allow to go up
The boarding was confusing everyone asking each other the same question is this going to Dxb? The seat was awful felt like your sitting on a bench. I would not recommend it to anyone.
Cross Atlantic flight terrible aircraft TK10 on the way back : Old configuration tacky . The boarding in Istanbul at the gate fly TK686 was a mess unorganized , very rude ground staff . Overall never again
Definitely not a fan of Turkish Airlines, their seats are very uncomfortable. Felt very cramped up. Food was very poor in quality too, very little to drink during service.
I love it, the internet is bad even i paid for it
The seat did not recline and we called the stewardess, he forced it to recline, but when we landed, it did not come forward because the seat was broken. The stewardess came, He tried to do it but couldn't do it, the flight commander came and spoke to us in a bad tone, telling us to get out of here, she waited at the head and acted as if there was a child and we couldn't get up, it was very shameful, I don't even know if it's true, but she said if you don't get up, the plane will not land and will keep turning around. Then a passenger pushed the seat from behind and it worked. Then we wanted to talk to the supervisor again, but she did not come next to us. We fly so much and this is the first time we encountered such a style.
Unfortunately the flight was cancelled so I never got to go
It was great! Kept the time. Provided what was promised
Nice crew , clean cabin , food was delayed due to problem with the quantity .
I didn’t have a flight because it was a fraud and you allow it. Illl never use Kayak again!!!
A380 First Class Apartments were phenomenal. Comfortable bed and matress cover, superior vegetarian five course meal, shower, small business lounge and plenty of exercise walking around the aircraft.
Etihad seems to have a very strict luggage enforcement. I am a very light passenger compared to other passengers which are mainly heavier. I do not understood why airlines enforce the weight restriction so strictly. I was overweight luggage of 1.5kg, but am probably 10+kg lighter than the average passenger. Other airlines are far more accommodating. Poor customer service as far as I am concerned. If weight is such an important issue to an airline they should charge passengers by total amount of body weight plus luggage. To me just ridiculous.
Extremely bad food, they never gave our bags in time, the online check-in did not let us check in because we had Indian OCI not sure why we were given the option to check in then, because we couldn’t check in online we had to go in person and we were not able to change our seats and sit with our family
In my opinion, Etihad Airways is a first rate airline except for one important element. On the day before my return flights, when I chose my seats on the Etihad website I was charged an additional $55 (US) in order to sit on the aisle. I was not at all happy about this additional "hidden" charge and I felt cheated.
Very very bad service very tight seats never ever flying with Etihad again
Etihad checkin boarding and insight experience is one of a kind that i have never experienced in other fights. The flight crew was very kind and helpful when i traveled with my broken leg. Overall i rate the highest
The plane was delayed about 3 hours for takeoff due to mechanical/electrical issues. The actual flight after takeoff was smooth, piloting excellent, landing great. The food served before landing at CLT airport was terrible.
Boarding was chaotic and unhelpful for a mobility assist passenger. Flight was fine. No food or drink offered for a three hour flight other than water.
The second leg of the trip was ok. I had a premium economy ticket and that was not touched by the airline.
The boarding procedure with Boarding Category Group 5 clients is just undignified.
It was a short flight. I don't really have any notes. You bring your own entertainment but as long as you aren't boring or forgetful that's not a bad thing. There were snacks and they gave me chocolate before we disembarked!
Proximity of the the gate to the lounge could have been better but overall a nice experience. The lounge was exceptional. Getting from the Schengen side to the international side was also pain free. Boarding the plane, service on board , disembarking at Heathrow and quick delivery of bags all made for a good overall experience.
Such a comfortable flight! Food was yummy and staff was very friendly! Will absolutely fly Lufthansa again.
Again another extremely chaotic boarding for the flight. Could have easily opened up more automated gates and the staff could have proactively managed the queues as they're forming rather than sitting behind the counter, waiting for the boarding to start.
There was a stewardess walking up and down and keep spraying room refreshner on people heads and faces. I had to bread this and smell like a room freshener afterwards not to mention was keep falling on my face. It was terrible.
Boarding process was late Could do a pre-announcement of flight status.
