Lost our luggage, now two days and four $30 each taxi trips to airport and long lines in taxi queue because Lufthansa didn’t get it right, by not recognizing new delays between flights caused byEU new lengthy crossing requirements for non EU travelers, so luggage lost because traditionally methodical and orderly Germans not paying attention.
The flight on time, flawless check in and boarding process, the crew was very friendly.
It is ridiculous that Lufthansa weighs your carry-on bags. It's also ridiculous how strict they are about the 50 pound rule when you're flying overseas for nearly 3 weeks. The reality is, that if you book a business or first class ticket you get a $70 luggage allowance. It's bullshit that it's not about safety. It's not about regulation. It's about money. And that pisses me off. Furthermore, under price, which I assume was the travel consolidator for my ticket sold me some bullshit ticket that did not include to check luggage. What a bunch of nonsense. That's a scam. There shouldn't even be a ticket offered to Europe without checked luggage. I don't know how most people are, but now I'm gonna be very skeptical about using KAYAK again and flying Lufthansa. I think maybe it's best I just booked with the airline directly.
Crrew great. Seating space getting worse that worse. Food awful
Flight was delayed by 40min and when we eventually boarded, there was a mad scramble to save time. We were told no hand luggage would be accepted and it must be checked in. I was on a connect flight so wanted my hand luggage with me for the next flight. They were so rude at the gate and didn’t want to let me take my cabin-approved bag on board. I had to go buy a bag and transfer the essentials to take into the double connect flight. Once I was on board I saw there was ample space in overhead bins. I asked to go fetch my bag which was literally outside the aircraft in the walkway. That was not allowed. On board, Lufthansa is actually a low-cost airline for continental flights. Buy your own snacks. This surprised me because they are part of Star Alliance Airlines and on my domestic flight with SAA I received a drink and a snack box with sandwich and dried fruit on a 55min flight. The seat pitch on Lufthansa is also smaller than for the Middle Eastern and Asian airlines so comfort was not great for me who is 1,85cm tall. The third connection with SAA was a dream - friendly staff, quick and easy boarding and overall pleasant experience.
Staff was good on flight - helpful and pleasant. Food was good too. Bathroom situation not good - long waits even though we were in Premium Economy. Transit from previous flight was horrendous in Frankfurt! Aircraft taxied forever after landing, bus ride from plane to airport building was forever, then had to take train to Terminal Z, had to walk miles to get to Security Check, lines were unbelievably long, then further walking to gate. Barely made it even though I had a stopover of 1 hour and 40 minutes!
Crew was very slow with service esp food and picking up trash. Didn’t even do a last trash pick up before landing Waited 1.5 hours after food to take our trash and was trying to give coffee and tea when they hadn’t yet taken our trays away which was ridiculous esp for people trying to nap or needing to get up to use restroom When someone was sleeping instead of coming back later or skipping them they were trying to shove their stuff on me as if we were related just bc both of us were Indian when I told them clearly no. It was ridiculous.
Never took off on time. Always delays flying with Lufthansa. Seems like the planes are getting more and more uncomfortable as well. No room to even stretch out your legs. Pathetic. More likely will book next flight with someone else.
Food was the most mediocre I have experienced on a transatlantic flight. Crew and staff were superb. Comfort was OK. For the first time ever, my luggage was misplaced between Lufthansa change of flight number and a replacement United flight.
Steward curtesy.Choice of food was only (pasta w/little bit red sauce.
The flights & staffs were great. However, Frankfurt passport control was terrible: long line, unsupportive airport staff, I would have missed the flight to SFO had not my fellow travelers let me get to the head of the line. An hour and 40 min connection time is way too optimistic for getting into (out of) Schengen area. A 3 hour layover time would be safer but not without some stress.
Crew and seats were ok. Food was just simply terrible.
The flight was fine, only issue my friend had was how small the seats were, it's a 10 hour flight so it becomes a bit of an issue when you're sort of cramped.
Based on some reviews, my expectations were low. I must say, the experience in Premium Economy was terrific. Comfortable seat, food was good and service was consistently good. I would certainly consider Condor again.
Missed connection due to no fault of our own, rude staff across the board, nearly 4 hrs in line for Condor service desk to ‘rebook’. Paid $5000 just to be lucky enough to get home next day.. will never fly with condor again.
The worst experience with an airline in my 50 years of flying.
The flight left 1.5 hours late but there was no information about the delay. My business class cabinet had two small children who cried much of the trip. Service seemed rushed.
I didn't like breakfast, I prefer plain rolls with butter.
Part of our luggage was lost and we had to wait 48 hours before receiving it. Also someone had to wait in the hotel to get it!!! Frustrating & disappointing
The flight was fine. The food was much better on the second flight. I have NEVER paid for a carry on bag on a zero economy flight booking. I'm very dissappointed about that, and will never fly Condor again.
