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The ground crew members at check in counter were courteous. The boarding was seamless. Flight departed as scheduled. Service on board was great

Very bad boarding staff. I was flying business. We were stashed in a bus as much as it could be filled with business then economy passengers. By the time we have reached the plane we have waithed 10 more minutes inside the bus mext to the plane because of some documental work in the plane. I guess TGS -Turkish Airlines Ground Services forgot yo radio the plane if it was ready.

The connecting flight experience was okay. Flight crew's service were great upon settling. However, it wasn't the same as previous flight. Flight crew were okay - friendly, however, not as accommodating.

Turkish Airlines was great. My new layover was over 18 hours due to inclement weather back home in Washington DC and the airlines provided me with a hotel room and dinner voucher during my layover

Changed to older plane with old set-up in Business class.

PLEASE GIVRE US PERMISSION TO BOOK SEAT NUMBER EVEN WITH FEES

The ac did not work and the plane was deployed for the AC BUT IT NEVER WORKED. I have high blood pressure and I was SWEATING AND NEARLY PASSED OUT. Do better.

This aircraft is not up to standard - old Airbus with terrible chairs and entertainment system for business class!

The seat did not recline and we called the stewardess, he forced it to recline, but when we landed, it did not come forward because the seat was broken. The stewardess came, He tried to do it but couldn't do it, the flight commander came and spoke to us in a bad tone, telling us to get out of here, she waited at the head and acted as if there was a child and we couldn't get up, it was very shameful, I don't even know if it's true, but she said if you don't get up, the plane will not land and will keep turning around. Then a passenger pushed the seat from behind and it worked. Then we wanted to talk to the supervisor again, but she did not come next to us. We fly so much and this is the first time we encountered such a style.

Our plane transfer in Instanbul was too tight. Our flight into Instanbul was 30 minutes late and by the time we got off of the gateway to the terminal they were already calling last call for our next flight whos gate was in a total different terminal. We had to run thru the airport and I have mobility issues. I do not recommend offering flight packages with this tight of a transfer schedule.