298€ Find Cheap Flights from Cologne to the Philippines – Compare and Save

A lot of things can be done to improve in flight experience

The sleeper seats, the staff, and the food was truly delicious. I loved the mocktail options.

Changed to older plane with old set-up in Business class.

PLEASE GIVRE US PERMISSION TO BOOK SEAT NUMBER EVEN WITH FEES

Boarded via bus instead of the air bridge Had to wait 10mins in the bus at the tarmac before we were allow to go up

The seat 7A had no padding. I needed to sit on the provided pillow.

The only thing that I think could be better is the baggage storage, it wasn't exactly ordered, but all in great conditions

The seat did not recline and we called the stewardess, he forced it to recline, but when we landed, it did not come forward because the seat was broken. The stewardess came, He tried to do it but couldn't do it, the flight commander came and spoke to us in a bad tone, telling us to get out of here, she waited at the head and acted as if there was a child and we couldn't get up, it was very shameful, I don't even know if it's true, but she said if you don't get up, the plane will not land and will keep turning around. Then a passenger pushed the seat from behind and it worked. Then we wanted to talk to the supervisor again, but she did not come next to us. We fly so much and this is the first time we encountered such a style.

Good entertainment system, but the person in front of me was so far reclined I couldn’t use it all flight. The main selections of the food were really not great. The rest was okay. The cabin was also freezing. I had a jacket and a blanket on and was still shivering through the whole flight. I have a cold now after the flight. 🥶

Long haul flight need to have better snack/food options. Toilets were not refreshed regularly. No toilet paper or hand wipe tissues.