The crew was attentive. The food was delicious. The flight was smooth.
The preboarding and the gate organizing management was poor, unorganized and mismanaged. While standing in the business line I kept getting ignored and the personnel kept checking in others, right in front of me until I finally spoke up and pointed out their clear signs of ignoring me while patiently waiting to be checked in. Once checked in the gate the personnel kept chit-chatting and not managing which group is to board, being totally nonchalant, unorganized and behaving amateur-like . Very unprofessional and unlike the quality the Austrian Airlines brand otherwise provides. The crew on the plane are always fantastic and the best. What a shame the crew on the ground was so mediocre.
Absolutely the worst food I've ever had on any flight. Otherwise, the flight is OK - just your regular transatlantic economy. Condor should stop saving pennies on meals. They save a penny, lose a dollar.
The layover period at Frankfurt of one hour and forty minutes was not enough time to clear the two-hour line at passport control: we missed the flight to San Francisco. Condor did a good job rebooking us that same day, but our bags ended up in Los Angeles.
This is truly the worst travel experience of my life. The UK ETA program had a technical failure, and I was stuck in limbo for 24 hours, unable to board my flight and unable to navigate anything in my itinerary. I had to rebook an entirely new flight and I’m now out doubled the money. Unconscionable.
OK, would prefer some meat for dinner, not just pasta although was tasty. There was only one dish, no choices
Flight delayed with no explanation. Boarding was confused (proceed to plane, go back to waiting area).
Last few years I didn't not have great experience with United Airlines.
The airport gate in Lyon was an insult to human dignity…. Shame kn the French authorities
Booked economy. Seat felt like it was a bit more roomy than my last trans Atlantic flights. I had a nice person sitting next to me. Everything was as good as it could be considering you are 35,000 feet up in the air and in a metal container. Beers, wine, food were all readily available. Plenty of movies and shows to watch. Friendly flight staff
The crews are always great. The plane is a little long in the tooth, but landed on time. Second flight with TA this holiday and I’m impressed
Entertainment system is okay, flight attendants were ok. Leg space very narrow, I couldn’t get what I wanted to eat, dinner nor breakfast.
Flight got cancelled for good (apparently due to jet fuel concerns), and we had to re-book to Hannover, Germany instead.
Absolutely horrible aircraft with hard open ended wires hanging below the seats which were hurting. No phone charging outlets for a combined 15 hours long haul. Absolutely garbage service!
Some of the best service I’ve ever seen on an international flight! The staff were super friendly and accommodating. The food was excellent with lots of choices and attention to detail. The seats are kind of old and narrow, but I have wide shoulders. The only area for improvement was making the cabin a little cooler.
Turkish Airlines lost my reservation!!! I had the ticket, the receipt and they lost it!! Because the flight was fully booked, I had to wait 8 hours!!! Turkish Airlines provided me with NO FOOD, NO WATER!!! Absolutely ridiculous. They were pathetic. They admitted it was their fault for losing my reservation but provided me with nothing.
everything was excellent except for the meal on the fight from the Istanbul which was disgusting, the only choice of food available was pasta which was served frozen.
They are absolutely impossible to get hold of. A death in the family caused us to delay our departure. They are impossible to get through to and after waiting 41/2 hours I was told they would not consider helping us. They cancelled our return flight and have not reimbursed anything. I strongly urge readers to consider a different airline.
As a first time flyer with Turkish Airlines. My experience was very good due to the factor that there were to many passengers on the my first flight compared to my connecting flight. However, I know that nothing is perfect and all companies are trying to accommodate their passengers to the best way possible. I will always say, a FEW INCHES will go LONG WAY. That's something all airliners should consider, and not only the money aspect!!! A long time commitment is better than one time service! Thank you
The crew was awesome. My husband fell while traveling to the WC and got a head abrasion. The crew helped him greatly and a physician that was also on the flight checked him out as well. They all get an A+!
Flight changed and cancelled several times over the months in advance that I booked it. However, actual flight went well, no delays, spacious seats. Had some landing issues but otherwise, fine. Also loved that they don’t check weight of luggage!
Seats are disaster, not comfortable at all. With my height 183 cm there were no space for my legs... The airplane was Turkish airlines and no entertainment on board.
Bad. Cancelled and delayed flight. Payed 25£ for seat but got just normal one. No one refunded the money.
