Overall, the service was excellent, the crew verry professional, and departures and arrivals were perfect.
The food was poor quality and the screens for entertainment didn’t work almost at all . Plane seemed pretty old
very small seats the scree did not work. I could not watch anything for 9 hours.
Always having a good experience with Lufthansa. I prefer them over anyone else. Sometimes prices need to be more affordable. Munich airport is clean and good, services are available and it’s overall a good experience. I have been flying with Lufthansa for close to a decade and I hope many more to come.
I like entertainment on the plane once I got it to work. The touch screen really had a hard time responding to touch. Boarding was excruciatingly slow. Getting through passport control was bad enough but security had a line of us not moving at all while this team of security people took their time going through every item of one single passenger, not letting anybody else advance (only one lane open while the equipment was there for 2). I would have missed my connecting flight had it not been an hour late itself. I know the airport is not the responsibility of Lufthansa or Kayak but I mention it as the reason my experience was not great.
The flight was canceled and the airline didn't even bother to notify passengers. It was Kayak that did a great job.
Working outlets at the seat would have made it better.
Transit in Munich airport was terrible, staff is rude! Sitting on row 53 was bad the food was not enough.
Flight was overbooked. Food was awful. Seats in economy class are a torture: narrow, not enough leg room. The airplanes classes are like casts: rich, average and poor…That system is a shame. Pilots were Excellent !!! Thank you!!!!
Air Canada is by far the worst Airline on the face of this planet. Only delays and overbooked flight with very poor customer support. Avoid them at all cost!
2hrs delay on both ways Captain has to change his mind on landing in Birmingham airport and being forced to escalate and fly again, bit scary
Folks, I'll say it again. This is easily one of my favorite airlines. I'm used to traveling with all kinds of airlines throughout the world, but you need to fix your boarding process. It's not that difficult. You have preferred and regular passengers. Just make sure they line up behind the sign on time. Ground crew needs to be more proactive. Again, I am and I will continue to be a loyal customer, but please fix this one thing. It's small, but easy to fix.
Payd for long seats for our parents and because they don’t speak English fluent they have moved them. Absolutely scam!
I wasn't able to check in before because I had no internet on a long ride over and I had to pay Euro 50 all together I paid an extra Euro 200 on top of the original flight because I had suitcase and carry on and I wasn't able to check in online before And the end it ends up being more expensive flight than a regular carrier You don't save money and the plane is less comfortable
Surprisingly, a very good flight. No wonder that Wizz flights are always full.
A GOOD IDEA IS TO SEND TO ME BOARDING PASS IN ADVANCE SO I DONT HAVE TO FIGHT FOR IT
Attesa lunga nella comunicazione del Gate e dopo l'apertura del Gate
Sempre in ritardo, bagni sporchi e sedili sporchi con le briciole
Wizzair is a mess, don’t trust them, all flights are delayed, nothing is secure with them, they are the poorest of all companies.
One hour delay, landed at midnight, my hotel did not accept late check in after midnight. I had to pay for another accomodation last minute after I landed. Wizzair customer support did not reply when I asked for alternative accomodation. Very poor experience overall.
wifi was iffy at best. Movie selection could have been better
Boarding was chaotic and confusing. The seats were so close to the row in front that my knees were up against the seat in front of me the whole trip. The beverage service consisted of a small plastic cup of warm water. This was truly a very bad experience.
A basic, cheap flight from Bucharest to Prague. No Frills, but we got there safely.
It was cancelled you imbeciles! And then you have the gall to ask for reviews? Here! Have this review, you damned cretins!
Upgrade to business was great. The crew was nice. Disembarkation in Bucharest was very slow through the rear door to a bus to get to the terminal. The business lounge was not clean with bugs running on the floor.
I rated food and entertainment with the lower score because I did not have N/A. No food and entertainment from Bucharest to London.
Poor service ! Water need to be free and a little snack for 3.5 hour during the flight. Tarom company need to take lessons from Turkish Airlines.
There was extreme turbulence for 10-15 minutes a bit after takeoff, which of course is no one's fault. This was a short regional flight with no amenities except water. Departure and arrival wete close ro on-time. The Suceava airport is very small but pleasant and efficient. My baggage all the way from Washington DC, checked through Paris and Bucharest, arrived without a hitch. There was really nothing to complain about except a regrettable 5+-hour layover in Bucharest.
This experience was atypical. The flight left three hours late because of engine technical issues, which meant a very long wait. Unrealistic announcements made it worse by discoursgong leavimg for water, reatrrom, etc. But the crew did its best and apart from the delay, it was not a bad flight. Good entertainment and drink service.In the end, I made my connection anyway.
charging money for check in. seating kids (5 years old) without the parents. poor service. never using it again
A crew member needs to be assigned the (unpleasant) job of making sure toilets are reasonably clean. The toilets on my flight were revolting - human waster lined the inside of the toilet bowl.
The crew was unresponsive. Not enough drinking water throughout the flight or between services. Two bathrooms so dirty that could not be used.
Impossible charge phone inside airplane. Entertainment system does not support charging at all. Everything else is perfect
This airline cancelled 3 of my tickets and did not even notify me of the cancellation therefoe my advice is to stay awaway!!
The flights that i booked with them were totally unreliable as they cancelled and/or switched itinereis left and right so I definitely could not recommend them. It was as also imppossible to contact them for anything-hence my poor rating
It was an hour late, but these days, that's not a big deal All went well, can't complain
Just fine. Flight was full, so that's not easy, but in general, it was a fine experience, no problems
No real business class on this plane, I had to ask for the food 1.5hrs after take off, super warm beer, very very poor service
