It was fine. I would recommend that when crew see empty seats, they should offer some people cramped in their seats to shift to free seats.
The crews are always great. The plane is a little long in the tooth, but landed on time. Second flight with TA this holiday and I’m impressed
On Turkish it is all about the food and the service. I am overwhelmed with the quality and variety of the dining service offered on business class. I prefer the updated A350 to the older B777 cabin layout, but both are comfortable. Flights left and arrived on time with updates from the captain. I will definitely fly with them again.
Changed to older plane with old set-up in Business class.
PLEASE GIVRE US PERMISSION TO BOOK SEAT NUMBER EVEN WITH FEES
Very bad I have traveled to about 70 countries. And this is one of the worst airline with the bad customer service. As a family We purchased our seating tickets 8 D, 8 E, and 8 F but when we board we got switched to 10 A, 10 B and C without early acknowledgment. The seat back doesn’t even go back because the back row is the emergency row. We didn’t like it at all because we actually pay for the seats we want then the manager Melih came and say either we take the new seat or get off the plane. What a bad customer service. He was saying things that are not even legitimate. Due to the seat back unable to be push back we had to go to other seats in the far back and be separated. Very bad experience with this airline and will not want to take it again.
The seat did not recline and we called the stewardess, he forced it to recline, but when we landed, it did not come forward because the seat was broken. The stewardess came, He tried to do it but couldn't do it, the flight commander came and spoke to us in a bad tone, telling us to get out of here, she waited at the head and acted as if there was a child and we couldn't get up, it was very shameful, I don't even know if it's true, but she said if you don't get up, the plane will not land and will keep turning around. Then a passenger pushed the seat from behind and it worked. Then we wanted to talk to the supervisor again, but she did not come next to us. We fly so much and this is the first time we encountered such a style.
Flight canceled and then “uncanceled” after I booked are placement. I had to pay for both a Turkish Air doesn’t admit their mistake
Very cheesy food in both options - had to pass. Boarding with open doors (winter)
Leaving on time would have been a good start . Sat in plane while they cleaned around us . We got to Turkey raced to our next flight to see plane sitting at the gate 5 minutes before departure time to be told “ plane is gone “ while obviously it wasn’t . Showed them time on my phone before departure. Then “ gate is closed “ . Then he said “Instead of talking to me you need to go talk to someone else to get another flight “ . We booked business class no service waited in line to have to rebook same flight day later. Offered hotel room but wait for a bus to heard us to what I’m sure would have been cheap hotel. Opted for private cab and decent hotel at our own expense. Bad service at ever turn . NEVER TURKISH AIRLINES AGAIN !
