The plane's pilots, including the captain himself, thanked me for the flight. I know it's just marketing, but it was really nice to see these people. It's a great idea. Airplane food is never "good," but the entire crew and flight organization were top-notch. I really liked Delta, and I think I've traveled all over the world, and that was something new for me. Maybe even the old planes, the B767, but next time I have a choice, Delta will be my first choice. Thank you, a satisfied passenger :)
They lost my bag and I still have not received it
Not consistent with the food quality (I mean taste not freshness)
It was a great experience. The only thing I would have changed was that the bathrooms were never cleaned and they got very dirty.
I wish that the meal included a vegetable or even a salad instead of couscous! Why serve chicken with rice AND couscous? Service was good overall though a bit lacking in friendliness. Usually on air france I've been offered a glass of champagne before dinner, wine with dinner, and a digestif after dinner. We were only offered wine this time!
Boarding was a disaster being moved by Air France by bus to the plane. The plane should have been at the right gate.
They lost my lauggage and I STILL HAVE NOT RECEIVED IT. NO ONE IS HELPING! PLEASE HELP FIND MY LOST LAUGGAGE
Forty five minutes late for departure. Staff were pleasant. Food was adequate but not outstanding. Entertainment system was very good, as it usually is on Air France.
Everything went smoothly with Air France. There was a delay in departure which seemed to relate to the immigration services being short staffed.
Please serve no god if you must serve dog food
It’s got the tightest seats of any airline - my knees were smashed for 3 hours - absolutely awful.
It was fortunate that the flight arrived in London in accordance with schedule, and the luggage was promptly transferred to the luggage carousel. However, I find it concerning that even minor issues in economy cabins are prevalent within the industry. American Airlines, in particular, appears to have the least legroom and feels more crowded due to the proximity of neighboring passengers. Additionally, the crew’s adherence to protocol is inconsistent. While they may enforce certain rules set by the FAA on a select few individuals, they often overlook numerous violations, such as failing to reset seat recline during landing.
Moved the flight an hour later, were not reliable about confirmation, website didn't work, no gate information, boarding was a mad house. Flight itself was fine and short. Organization needs work.
My baggage did not arrive, missed connection, service representative was not helpful.
A friendlier and more helpful crew would have been much better.
Yeah you have time and can sit around for a while to be okay for you but if you planned on getting connected flights I recommend not to fly with this Airline it's best they for flying out of the country
good service from crew. Before the would have an option between cookies or nuts as snacks.. Now, there are only cookies. too bad. People who can not have sugar don't have a choice.
it would good to have at least something to drink...
My flight with I berira was okay byt the lost my bags I still dont have them also the transit flight was so no comfortable so I dont think will go with them throught and transit flight again
This trip was a total nightmare, got to the airport in Wed March 8th after confirming all flights, only to be told by American Airlines that we are not confirmed on the flight. We met a pretty rude and unhelpful AA check in agent by the name of Ali. American said it was not their problem, contact Kayak/Chatdeal and sort out your issue.Chatdeal said all flights were confirmed and it is the airlines fault. So it went, we were kicked between American, Kayak and Iberia spending hrs on the phone- all said it is not their fault.Spent 9 hrs in the airport on Wed 15th trying to sort out. Luckily, we met a really nice AA agent Shawnna G who went way beyond the call of.duty to help us out. We were put the next day on Thurs 16th from DfW to San Paulo Brazil the onto Madrid!! Imagine that..10000 miles and 20hrs of travelling to get to Madrid from Dallas!! Our trip took 3 days to get there ..Wed 8th Thurs 9th and Fri 10th.Got there on Sat 11th, so lost 2 days of our vacation and a lot of emotional and physical stress on our 2 kids travelling with us.
Very good crew, enough space between seats, very good food! Captain of this plane was incredible, quietly and safe fly!
The flight was 6 hours delayed, making me late to connecting flight. To make things worse, the hotel provided for 1 night stay due to losing a flight was unsanitary for human stay. Food was: old bread with pasta that seemed to have had canned tuna added to it and some kind of soup. Absolutely horrible experience.
It started well but flight was cancelled and they created a nightmare rebooking. It is two days later and we still haven’t reached our destination. I am in Amsterdam waiting on transfer desk to open (later than other airlines) to hopefully get a boarding pass. Once that problem is solved we will just pray this flight isn’t cancelled too.
Water in bottle and a piece of chocolate were given. We did have movies to watch.
The flight was cancelled, so why are you asking me how the flight was?
Yvonne, was the flight attendant in my area. She was INCREDIBLE!
I like the stripes, the more color the better I think you could even make more contrast with the stripes by filling in colors that create visual effect. The crew on both flights were polite well dressed, alert, good looking and very friendly. I never had a standing in line anywhere long for entering or exiting to my seat and it’s nice that people don’t bring too much luggage on the plane. The one thing I find is hard to manage is when a family or in general just being able to book a free seat if it is not for a dog, it shouldn’t be allowed. Since it is already very confined space on a flight overseas this can create slight conflict because there are sometimes free seats, which people then can freely use after cabin doors are shut. On the return flight, it was dark and by accident I stood on a paper bag with food in it that was placed on the floor in front of a seat next to me. I belong to the lady across the aisle and I felt terribly sorry once I found out there was still desired food in the paper bag. So I felt uncomfortable for getting into this situation. Otherwise I had a great time.
Not good due to rebooking automatically to a connection flight having very long duration due to 1st flight delays. Also seat booking originally paid by us and while rebooking time every family member was given different seats.
New and clean plane, lots of entertainment on IFE. Boarding was chaotic, maybe because of the size of the gate area. Plane arrived half an hour late.
I missed the connection because the other flight was 1 hour late I had to take the train
