As always, it’s a pleasure to travel with KLM. It is one of my favorite airlines.
Outstanding even though the 330 was one of the oldest in the fleet. The difference was the attentiveness and responsiveness of a really experienced flight attendant. For airline food great variety of interesting choices and good tastes supported by a good wine selection.
Brand new plane lots of room the snack was very flavourful and enjoyable
There were no charge points for phones on the economy seats. The seats were comfortable overall. Food was okay.. flight was on time
It was really nice experience by flying this klm flight.I personally recommend everyone to please try this klm flight
The crew were unprofessional with a racist element. I was physically abused as well from one of the crew members
Crew is not the cheerful type. very slow meal service (this is their style as have flown this many times)
Empty seats next to me - wish it had been for a longer flight!!
Delay on my previous leg, had to run to catch my flight. But that happens. Overall ok.
At the airport, terrible, I do not want to even remember it. It was too humiliating for a business class passenger.
Vegetarian food options were pretty tasteless. Gob of rice with absolutely no protein, barely any vegetables, and poorly seasoned. Food was the major disappointment of an otherwise good flight experience. However, food is a differentiator on long haul flights.
We were an hour and a half late, which caused my rental car company to cancel my reservation. We had no car, had to take a taxi to our hotel, and then a taxi back to get a new car the next day. Sometimes lack of on-time performance can end up costing the passenger a lot of money, none of which is covered by the airline that operated the late flight.
Overall good experience. But seats were small and uncomfortable for the price. Good entertainment, staff friendly and attentive.
Flight was delayed no information given really . No food whatsoever on the plane . I think you should be able to put that on the app so people have a chance to buy food bring it with them . They said plane was very busy on way over but there should be enough for both flights as we pay full price for the service. No information or very slow on the app about the delays . Staff were lovely it’s not their fault so company not fare to passengers or staff .
Smooth quiet flight take off and landing both excellent. Food was mediocre. Boarding at gate was disorganized and unacceptable.
My only complaint is that during my 8-hour-long flight, the flight attendants came around with the coffee and tea cart twice instead of the alcoholic beverage cart. I would rather sleep on a plane than rush to the bathroom to take a dump. I asked the flight attendant if I could have a beer instead of coffee or tea. Unfortunately, she said the bar is closed. That tells me that she was too lazy to get me a beer on the plane. I was not happy about that.
Caring & friendly crew. Most important: got us SAFELY to our destination!
Friendly flight attendants, decent food if you can eat dairy.
Very good trip. Nice clean aircraft. Helpful and friendly crew.
Other than Air Lingus not loading one piece of luggage on our flight from Dublin to Barcelona, with it arriving one day after we arrived in Barcelona, all was good.
On time departure; arrived early into Faro. Air Malta operating flight, crew friendly and efficient.
Food and entertainment were not available, so my rating on those items isn't actually correct. There should be a "Not relevant" or "Didn't use it" option.
Waiting outside for a long time is not really necessary
I liked almost everything (e.g. ease of booking, price, punctuality, efficiency, friendliness, courtesy). A slam landing in Dublin airport took some of the gloss off it, though. Being able to paste here the text of the review of the same flight that I just wrote for Ryanair would make me feel better about Kayak too.
The flight boarded nice and early and this meant there was no sudden rush at the gate. The only down side was the cabin was very cold 🥶
Take off was great but landing is always with a bump.
Staff were very professional. Much better than the outgoing flight from Dublin. Seat cushions were practically non existent. Making for a very uncomfortable flight.
They were extremely unprofessional and unhelpful at check in. They did not understand laws related to Spanish residents flying with family It was very discriminatory the way we were treated.
Flying from Hamburg to Stansted was a nightmare if I have to be honest, the flight was due to leave at 15:50 and we ended up not taking off properly till 16:56. They really don’t have enough people doing the sorting of baggage where you get the sticker for your case before the security check, going through security was 10x more faster then the whole baggage situation.
The table at my seat was dirty, the crew was nice, the boarding was swift. An average Ryanair experience but this time the plane was not properly cleaned between flights.
The crew were excellent, smiling and kind. The seats were good for economy though my seat back got a bit sticky from getting out of the reclining position. The food was good for a Kosher meal, better than usual. Entertainment was okay, but there was no Wi-fi available the entire flight. Overall the flight was fine for an overnight flight. The flight attendant in my section was absolutely delightful.
Fortunately the departure was delayed as I had a tight connection and the incoming flight was delayed. The departure delay helped me to make my connection. Thankfully, my luggage also could be transferred in the same time. The aircraft had to be changed and the power outlet in my seat didn’t work. Again luckily as the flight was not full, I could move to a different seat where the power outlet was working.
Never made it to Lufthansa because of Air Canadas negligence.
The legroom was lacking and the entertainment system lacked adequate selection of older films. Modern films are generally not very good.
This is a very basic flight with no-frills. I just wish the seats were a little bit more comfortable.
No food, no entertainment, but that's normal for short-haul flight.
The flight attendants were wonderful - one man put my carry on in the bin for me. Very attentive service. Loved the blanket and pillow waiting for me in economy. Food was excellent which is a surprise given the reputation of any airline food. Wine was fine with the meals. Delighted with the new movies - flight went by very quickly. I would definitely fly Lufthansa again.
Good, however, I wish that the airlines would have delivered my delayed carry-on bag (checked in at boarding gate) to my hotel. I understand that various countries do have restrictions on such services.
Everything was great…Flight Attendants were specially friendly and helpful.
I liked the professional service that began with the information and continued with boarding and the service on board. I recommend you to use the late-night checkin the day before your flight. It made traveling so much better and more pleasant.
