I would appreciate having pillows, blankets, towels, and amenity kits readily available at every passenger’s seat, so that all passengers can easily use them whenever needed during the flight.
Flight got cancelled for good (apparently due to jet fuel concerns), and we had to re-book to Hannover, Germany instead.
The prices and many to choose from: Very unfriendly unprofessional and difficult staff and lacked English skills. Had the pleasure to go to Istanbul in 2022 but went on Jordan Airlines and found Turkey a wonderful place with kind people. The experience as a first time flyer on Turkish Airlines was so disappointing that received not to go into Turkey was so upset about this cruel treatment
Except for spending an extra day in Istanbul due to late departure from Athens on Saturday and missing the connection flight TK0044 to Cape Town and again arriving 45 min late on Monday in Cape Town, it was all good.
Professional staff we left on time. Meals were good. Added nice amenities.
Very poor! It was too hot! It smelled. The food was nasty. The bathroom sink to wash hand was barely working. The tray table was broken. Everything was just wrong!
Lost long time boarding because of a system anticipation done and they took to long to rectify when travel avant told them .
On this route the plane was also late and I almost missed a connecting flight to Tashkent. Moreover, my bag did not arrive with the same plane and only on the next flight from Istanbul. I was supposed to travel further from Tashkent to Astana and Saudi Arabia and if I didn't collect my bag in Tashkent I would have missed the next flights because I couldn't travel without my bag and all valuables inside it.
There was a Turkish Airlines employee sat in 16A in the row in front of us. We understood that she was a Turkish Airlines employee from her interaction with the cabin crew and the fact that she boarded business but was sitting in economy with us. What annoyed us was the extremely loud conversation she had for the majority of the 12 hour flight with two men, one of which was leaning over the chair in front of her. This was annoying as they were so loud that my wife and I could still hear them despite wearing our noise cancelling earphones. No intervention was taken by the cabin crew. Secondly, she ordered some extra meals from the crew, which we believe to have come from business class, for her male friends. Seeing this in economy is very disheartening. Lastly, one of her male friends pulled out an e-cigarette and was only mildly reprimanded by the cabin crew. Overall, we consider this behaviour completely inappropriate of a Turkish Airlines employee. Next time we will book with Emirites, I don’t think that their employees would be allowed to behave in this manner.
I requested a special meal (kosher) several months ahead of the flight . It was listed on the Turkish air website that I had a kosher meal. In-flight, there was no kosher meal. I was not able to eat during the nearly 8-hour flight. There also was no kosher meal on the second leg of the trip. The flight attendants said there was nothing they could do. They had no idea why the kosher meal was not provided. Very bad meal service.
Check in, was fine, boarding was good, we left on time, punctual flight, aircraft condition was also good, Boeing 737-600 , all went well, I did not expect more or any better
Flight changed and cancelled several times over the months in advance that I booked it. However, actual flight went well, no delays, spacious seats. Had some landing issues but otherwise, fine. Also loved that they don’t check weight of luggage!
Seats are disaster, not comfortable at all. With my height 183 cm there were no space for my legs... The airplane was Turkish airlines and no entertainment on board.
Bad. Cancelled and delayed flight. Payed 25£ for seat but got just normal one. No one refunded the money.
The aircraft was full with passengers and overflowing with luggages in the cabin area.
Boarding was a little chaotic. United checkin staff was truly excellent and saved the day for me. Food was great. Comfort so so. Flight was good
I had paid for an emergency exit on my flight from Tel Aviv to Frankfurt. After arriving at the desk to drop off my bag, I was told by the Lufthansa employee how my seats were so great. Then asked me if I was ok sitting by the emergency exit. And I replied "of course, that is why I paid the extra fee for the seat". After going through security I received a text message stating that my seat had been changed to 38A which is at the back of the plane. For no reason, I had lost my seat, and the money I paid for it. As I arrived at the gate, just a few minutes after receiving the text, I approached the airline personnel and was told there was nothing she can do because my seat had already been assigned to someone else and to write a complaint to the airline and ask for a refund. I told her this was unfair and did not solve the problem. I am a tall guy and the other seat was very uncomfortable, I had made sure to book on time, reserve the seat I wanted and pay on time. This was unacceptable.
The flight and staff were perfect. No notes. Amazing experience overall.
Relatively good experience from the polite professionalism of ground and cabin crew to the efficient service on board. The quality of the food served was really good and the portions just right for the flight time.
Frankfurt airport customs for terminal Z is ridiculous. We've been through there twice. Each time we have stood in line too long, had a photos taken a total of 4 times, finger prints innumerable times. This was all suppose to make things faster. And having to do this even though our first flight was from an EU country was a waste of time and a great deal of frustration. It was better before.
There was stewardes who was walking up and down the alley and keep spraying room refresher on people heads. It was terrible. Not only was it keep filling on my face plus I smelled like a room refresher after all my all clothes.
The new buisness class pods are 100% worth it. Loved it.
Pretty bad. No welcome drink (the Lufthansa signature drink they advertised but did not serve). No 2 round of beverages. No coffee to end your meal. No snack before landing on an overseas flight. Mediocre everything and unattentive staff. Munich and Frankfurt as connecting flight airports are terribly big (20 min walk for transfer!) and confusing. Will not fly again.
how cold Sofia - Munich (first leg of an overseas trip Sofia to Boston, with transfer in Munich) not have any in-flight free snack and drink and one has to purchase those separately - at very overpriced prices at that, despite the high price of the ticket itself! I will will Ryan Air or Wizz Air and pay low-budget ticket if I wanted a zero frills flight. This is not acceptable. Coffee/tea and a mini sandwich or snack should be served on the 1st leg of an international trip with the airline.
It was a safe flight with a friendly cabin crew.
The plane was too hot inside. There was no entertainment and we had to sit on the plane for one hour before takeoff. There was no free wifi.
Not because when i try to do check in there is only in turkish language i can not select other language
The crew were outstandingly kind and cheerful. We carried our cat and they offered help.
Pegasus is not a very comfortable airline. They’re not in any way hospitable
It was like moving cattle around. Very abrupt, uncomfortable and not much hospitality
All good but air not give the pasing er any food even glase of water
Flight delayed by 1hr when we already boarded because someone had to get off. Leg room is terrible for 6ft people like me.
The plane left Istanbul 1 hour late and the AC was not really working great it was so hot inside and no air. This was my worst flight in a long time since I had a flight with Ryanair.
Pegasus is a clean safe and most importantly CHEAP way to travel. If you travel a lot on a budget, it can be a great option
