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Guests staying at the Croydon Hotels Grand Sapphire Hotel have easy access to Central London. The hotel is only 12 miles outside Central London and has access to the local 119 bus service, whose stop is across the road. Guests are also within a 15-minute train stop from the Gatwick Airport.

At the Grand Sapphire Hotel, guests have a choice of single, double, twin, or family rooms. There is also an executive suite for guests who want more space. All rooms are decorated with a modern flair. Each room comes with a flat-screen HD TV with cable, free high-speed Wi-Fi, marble bathrooms with shower, bathroom amenities, and daily housekeeping service. Room service is available from 2 to 10 pm. Beds are draped in custom linens and topped with down comforters and pillows,

The Grand Sapphire has several event spaces for guests to use. The Rhubarb Suite is ideal for smaller events. The room has lavish décor and chandeliers and can accommodate up to 144 guests. The Emirates Suite can accommodate 350 guests. It has luxurious décor, LED mood lighting, and crystal chandeliers. The Sapphire Suite has LED Lighting and is adjacent to the Grand Ballroom. This suite can hold up to 500 guests and has an AV and surround sound system. Finally, the Grand Ballroom has crystal chandeliers, av and surround sound system, and can be partitioned. This room can accommodate up to 1000 guests.

The Grand Sapphire offers catering for all events. There is also custom-designed decorations available for those renting an event room.