Pros (+) Poor for both. The door to my room was No closed and lock after cleaning in one of the days.
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Amenities at Tophams Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
Reviews of Tophams Hotel
8,4
Very good
3161 verified ratings
Wonderful
1112
Very good
700
Good
467
Okay
247
Fair
276
Mediocre
154
Poor
205
Summary of reviews
Guests say
Most guests praised the hotel's superb location near Victoria Station and London attractions, making it easy to explore the city. The staff were frequently described as friendly and accommodating, with several guests highlighting their helpfulness. Cleanliness was generally appreciated, with many rooms noted as tidy and comfortable. However, a recurring issue was the small room size, which some found cramped and less comfortable, especially for couples or longer stays. Breakfast received mixed reviews, with some guests enjoying the selection and others disappointed by the continental offering or extra charges for hot food. Overall, the hotel is valued for its location and service, but room size and some amenities could be improved.AI-generated from customer reviews
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8.4 out of 10
1878 reviews
8.9 out of 10
9 reviews
8.4 out of 10
6 reviews
4 out of 10
7 reviews
All reviews
Pros (+) Nothing was good.
Cons (-) waited over 30 minutes to be checked in. My room was deffintely not what the pictures were. Far from four, the bathroom was like a closet. The shower was filled with mold. Was moved to another room far from the lobby so was given English breakfast yet i only recieved a continental breakfast and the food bar had hardly anything left. I left with only a croissant, yogurt and, and toast. The cost of ...
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Cons (-) Poor service They didnt ehlp us with a new hotel. I had to look for a hotel in London at 8pm on a friday night. The manager was rude over the phone since he never actually showed up. THIS HOTEL IS A SCAM! STAY SOMEWHERE ELSE
Pros (+) Excellent location.
Cons (-) Incompetent manager and staff. No idea of how to run a hotel. Always responding to guest complaints about the condition of the rooms and the service. Workers seem lost without good leadership.
Cons (-) Turned up at 10pm, having previously advised them I would be late. Was advised no more double ensuite rooms available, so they had downgraded me to a single with no bathroom. The room was tiny and dirty. The mattress on the bed had partially collapsed on one side. The shared shower room down the corridor was also dirty. Won't be staying here again.
Pros (+) The location was great. Very near Victoria train station and everything else. Being a tourist this was a huge plus because it kept us from getting lost. Rooms were very clean I'd stay again definitely.
Cons (-) The only thing I didn't like was the gentleman that was the morning to afternoon front desk clerk. We were treated pretty differently than other guests by him. Other than that blip everything else was fine.
Pros (+) Location
Cons (-) Tiny room, cupboards from a skip and mini fridge precariously balanced on one of them. I wouldn't really mind if it hadn't been over £100! Absolutely tiny room, single bed converted to a double. Staff werent exactly thrilled to see us either.
Location
24-32 Ebury Street, London, SW1W 0LU
What's nearby
- Buckingham Palace0.8 km
- Harrods1.2 km
- Palace of Westminster1.6 km
- Big Ben1.7 km
- Piccadilly Circus1.8 km
- Charing Cross1.9 km
- Central London1.9 km
- Trafalgar Square1.9 km
- Leicester Square2 km
- Oxford Street2.1 km
- Hyde Park2.1 km
- London Eye2.1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Tophams Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | September | 195 € | 200 € |
Cheapest month to stay with an average 29% drop in price. | Most expensive month to stay with an average 39% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Tophams Hotel
Which month has the cheapest rates at Tophams Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Tophams Hotel is February, with an average nightly rate of 178 €. The most expensive month is October at 290 € per night.
What is the cheapest day to book Tophams Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Tophams Hotel is Friday, with an average nightly rate of 136 €. The most expensive day is Tuesday at 304 € per night.
How far in advance should you book Tophams Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Tophams Hotel, book around 1 week in advance. This could save you approximately 58% compared to booking last minute.
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Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
8,1 | 1,6 km | London City | 13,7 km |